Information from A to Z

If you miss any information or have further questions, please do not hesitate to contact us. We will be happy to assist you at any time. However, we would like to point out in advance that many of your questions may already be answered in our FAQ. We therefore recommend that you also take a look at our FAQ section before contacting us. We look forward to hearing from you!

to the FAQ

Friendly reception staff:inside at the reception,




Arrival / Check-in

💡 Offer "Breakfast on the day of arrival with early SPA use".

If you would like to enjoy our offer even earlier, you are welcome to book our "Breakfast on arrival day with early SPA use". For an amount of 35 € per person you can already have breakfast and use the SPA area from 08:00 am. We would like to give you a perfect start to your stay with us and look forward to your visit.

💡 Offer "Early room check-in including breakfast".

If you would like to use your room on the day of arrival already from the morning, we are happy to offer you our "Early room check-in including breakfast" subject to availability. This allows you to arrive as early as 08:00, have breakfast in peace and quiet and move directly into your room. For this service we charge an amount of 50 € per person. We would be pleased if we can make your arrival more pleasant with our early check-in - however, this offer is only available on request at short notice, at the earliest two days before arrival.

Departure / Check-out

Please note that the room must be released on the day of departure no later than 11:00.

💡 SPA late check-out offer

For a relaxing end to your stay, we offer you the possibility to book a SPA late check-out for an extra charge of € 25 per person. This allows you to use the SPA area even on the day of departure. In the SPA area, changing rooms and lockers are available to you, offering sufficient storage space.

💡 "Room late check-out" offer

If available, you can also book a room late check-out until 21:00, so you can enjoy your stay with us until the last moment. Please speak to our friendly staff at the reception to find out more. For this service we charge an amount of 90,00 € per room.


Booking and cancellation

Health is the highest good for us

Scheduling and place

To the applications


Bathing utensils

We are happy to lend you a bathrobe and bath towels. We also offer a selection of fashionable bathing accessories for sale in the showcase at the SPA reception.


We attach great importance to barrier-free accessibility in our structural planning in order to enable all guests to enjoy a pleasant stay with us. However, we would like to point out that due to our hillside location and the historical structure of our house, a few rooms are not accessible barrier-free.

The main entrance is not barrier-free, but there is a side entrance on the left side of the main entrance, through which you can reach the reception barrier-free with an elevator. From there you can reach all our guest rooms, including barrier-free rooms.

The way to the SPA bistro, the treatment rooms, the indoor pool and the sauna area is accessible barrier-free. Unfortunately, the fitness and course area as well as the rest area "Timeless" are not barrier-free accessible. The entrance to the indoor pool consists of tiled steps and a handrail, while the outdoor pool has a vertical ladder entrance integrated into the outer wall.

All catering areas as well as the terrace are barrier-free accessible, with the exception of the restaurant "Antons".


Several options are available for payment of your hotel bill upon departure. We are happy to accept payment by EC card or cash. We would like to ask you to refrain from using credit cards if possible. Thank you for your understanding.


Our reception team is always at your disposal to fulfill your special requests or to arrange a suitable bouquet for any occasion. Do not hesitate to contact us - we are always happy to assist you.



Our recreation room in the 1st basement offers you the opportunity to test your dart skills. If the dart machine is switched off, you will find the switch-on button attached to the side. We wish you a lot of fun playing!


We welcome you as a Day-SPA day guest and look forward to your visit. Please understand that capacities are limited. However, we will do our best to provide you with an unforgettable wellness experience.

To the Day SPA offer


Electric car / E-charging stations / Wallboxes

For our guests with e-cars, we have six in-house charging stations. The charging current is charged per kilowatt hour (kWh) according to consumption (currently 0.65 euros) and automatically booked directly to your room bill.


Bicycle rental

At the reception you can rent e-bikes for 29 € tour fee. Please reserve in time, at least one day in advance - thank you very much!

Nudist textile free

Please note that there is no possibility for nudism in our hotel in the sense of bathing or moving with naked body. We ask our guests to wear appropriate clothing in all areas - with the exception of the sauna area. We thank you for your understanding.


In the third basement you can use our fitness room, which is open daily from 07:00 to 21:30. Please note that the use is at your own responsibility.

Recreation room

In the newly furnished recreation room on the level of our SPA bistro on the first basement floor you can play table tennis, darts and foosball free of charge. The appropriate equipment is already ready for you, so you can get started right away.


Our rich breakfast buffet awaits you daily from 08:00 to 11:30 in the light wing restaurant. If you would like to have breakfast earlier, please indicate this in time at the reception.


Parlor games

Our fireplace room is not only a cozy place to relax, but also the perfect place to play some board games. We have a selection of games that you can use free of charge. We only ask that you properly return the games to the shelf after use so that other guests can enjoy them as well.


We ask for your understanding that we can not accept larger groups with more than 8 people and bachelor parties.


If you would like to redeem a voucher, please present it at the reception upon your arrival. We will then charge the voucher value directly to your room bill. Please note that our vouchers are multi-purpose vouchers that can be redeemed for all our services.

To the voucher store


Half board / 4-course evening menu

We will be happy to automatically reserve a table for you in the restaurant if you have booked half board. Please take a seat between 18:00 and 19:30 (kitchen closing time).


We would like to point out that all areas of our house are used at your own responsibility and risk. Please be especially careful when wet, as floor coverings and stairs can be slippery. Please understand that we cannot accept any liability for personal injury or damage to property. This disclaimer applies to all areas, including the sunbathing lawn, body treatments, massages, cosmetic applications, sauna, steam bath, infusions, as well as the use of showers, swimming and bubble baths.

Pets, Dog, Dogs

Out of consideration for allergy sufferers, pets are not allowed in the hotel; we kindly ask for your understanding! (PS: We have a wonderful dog ourselves in the owner family).

Weddings, celebrations

Wellness is our top priority and therefore we focus exclusively on providing our guests with the highest level of relaxation and recreation. For this reason we do not offer weddings, celebrations, large meetings or other events.


Internet access

For our guests the use of our internet access is of course free of charge. Simply register via the network "German Hotspot", check the box for the terms of use and you're ready to go!


Bachelor party or bachelorette party (JGA)

We want every stay in our hotel to be a pleasant and relaxing experience. For this reason, we are unable to host bachelor parties or similar celebrations at our hotel. We understand that this can be a disappointment for some, but we want to make sure that all our guests can enjoy a quiet and relaxing stay. We ask for your understanding and thank you for your consideration.



Our recreation room in the first basement offers you the opportunity to play a relaxed round of soccer. A foosball table is available for this purpose and you will find the appropriate balls directly at the playing equipment.

Kids & Babies/Babies

We are a refuge and oasis of peace with plenty of space to recharge. Therefore, we kindly ask for your understanding that a stay is only possible from the age of 16.



To ensure that all guests can enjoy the wellness area equally, we kindly ask you not to reserve any loungers by temporarily placing towels on them.

Packed lunch

If you are planning an excursion or would like to start your journey home, we are happy to offer you the possibility of receiving a delicious packed lunch for a small fee. Please order this in good time at our reception to ensure that we can meet your wishes.



As a small gift for your stay, you will find a free bottle of mineral water in the minibar. In addition, we offer a wide selection of drinks, snacks and sweets in our vending machine on the second floor above the reception.

Mountain bike

The rental of a mountain bike without electric drive costs 19 € per day. We ask you to reserve your bike at least one day in advance to ensure that we can provide you with a bike.


Incidental consumption

You can conveniently pay for all drinks and other consumption with your room card. The corresponding amounts are automatically posted to your room bill. Please always hand over your room card including booklet to our service staff for this purpose.


Opening hours

Our goal is for every employee to feel comfortable with us. Transparent regulation of working hours is crucial for this. This requires appropriate opening hours.

to the opening hours


Car parking, parking spaces

In the immediate vicinity of our hotel, free in-house parking is available in sufficient numbers. For loading and unloading, you are welcome to stop directly in front of the hotel entrance. Please note that we cannot accept liability for any damage or theft.



Please note that smoking is not allowed in the entire hotel due to the current state law NRW. Smoking can trigger a fire alarm. Tampering with the fire alarm in the room will immediately cause an alarm. Failure to comply with the smoking ban may result in significant costs.

Travel Cancellation Insurance | Travel Protection | Travel Insurance

We would like to make a recommendation that is very close to our hearts: the conclusion of a travel cancellation insurance. Because no one can predict what will happen until you arrive. An unexpected illness or unforeseen events could mean that you do not start your vacation or have to cancel it prematurely. To avoid financial losses in these cases, we recommend the products of our partner, ERGO Reiseversicherung AG.

ERGO Travel Protection


We will gladly lend you an umbrella free of charge. These are ready for you in the main entrance.


In order to provide you with the best possible service, our reception is available for you from 08:00 to 21:00. Do not hesitate to contact us with any questions or requests. You can reach us at the number 150 and we will be glad to help you.



We will be happy to issue you the SauerlandCard free of charge at the reception. With it you can travel free of charge by bus or train - crisscrossing the entire region in the Hochsauerland and the district of Soest. And you benefit from the attractive discounts on many excursions.

SPA area

Our spa area captivates with its warm purist architecture and offers you relaxation and well-being. To enter the SPA area, simply use the hotel lift in the light wing. At the SPA reception you will receive sauna towels free of charge. In the bathrobe bistro you can order refreshing drinks, coffee, snacks and ice cream. The menu has something for every taste. Tea, struth water and apples are also available free of charge. Please note that own food and drinks are not allowed.


Our region offers you a variety of sporting activities in every season, such as hiking, walking, cycling, climbing, cross-country skiing, alpine skiing and much more. Our reception staff will be happy to provide you with information. For sports activities on site we offer a fitness room and the possibility to rent bicycles. We also offer a daily changing course program with aqua gymnastics and various yoga courses.


Cancellation conditions


Textile free / nudist

Nudism in the sense of bathing and moving around with a naked body does not exist in our house and is not desired. In all areas (of course with the exception of the sauna area) clothing is to be worn.

Table reservation

To the table reservation

Table tennis

In the 1st basement of our hotel you can play a game of table tennis in our recreation room. The necessary rackets and balls are ready on site and can be used free of charge.


Change booking / travel period

Please note that it is not possible to change or postpone bookings. Once you have made a booking, we guarantee the room category you have booked at the current day conditions for the booked travel period. If you wish to change your travel period, you must cancel your existing reservation according to the accepted cancellation policy and make a new reservation.

Cancellation conditions

Intolerances / allergies

In our kitchen we work exclusively with fresh and natural ingredients without additives. We are also happy to take into account your individual dietary needs, such as gluten or lactose intolerance. Please inform us before your arrival so that we can adjust accordingly. Please note that a transfer of allergens from dish to dish can not be excluded and we can therefore not guarantee for contained allergens.



Our hiking routes lead you through the unique nature of the Hochsauerland. For your excursion, we have a selection of maps available at the reception and will be happy to advise you on your individual wishes. Hikes, excursions etc. organized by the hotel are announced in good time on notice boards at the hotel reception.

More hiking info

WLAN / W-LAN / Internet

Almost in the entire house WLAN is available free of charge. Please select the network "germanhotspot - Hotel Diedrich", confirm the terms and conditions and you are already on the Internet via W-LAN.


Room cleaning

Room service

We are very sorry not to be able to offer you room service. Our focus is on a holistic well-being experience for our guests, and that is why we offer other options in our hotel to make your stay as pleasant as possible.

To the offers