Information from A to Z

Are you missing any information? We would be happy to receive an e-mail at mail@hotel-diedrich.de. Please also have a look at our FAQ.

to the FAQ

Foyer Corridor near the reception of the Hotel Diedrich with view into the large hall

Dear guests,

we are very pleased to welcome all guests without any restrictions. In our house there are currently no restrictions and no mask requirement. All areas are open. We are looking forward to seeing you!

A

Approach

Directions

Evening menu / dinner

See below under "Half board / 4-course evening menu".

Arrival / Check-In

Please let us know what time you expect to arrive on the day of arrival and whether we may schedule treatments in the SPA for you on the day of arrival. If you would like to redeem a voucher, please present it to us directly during check-in. Your room is ready for occupancy from 15:00. You are welcome to arrive earlier, from 12:30 pm, and use the SPA area - the SPA changing rooms offer enough storage space for changing. In this case, you will receive your wellness bag, which would otherwise be waiting for you in your room, upon arrival. Until your room is ready for occupancy, you can either store your luggage in the car or we will gladly take care of it for you. Around our hotel there are free parking spaces available in sufficient numbers. For loading and unloading, you are welcome to stop directly in front of the hotel entrance.

Departure / Check-Out

On the day of departure, please vacate the room by 11:00 am. You have the possibility to book a SPA-Late-Check-Out for an extra charge and to use the SPA area also on the day of departure. Changing cubicles and lockers are of course available in the SPA area and offer sufficient storage space. Subject to availability, you can even book a room late check-out until 21:00.

General Terms and Conditions (GTC)

To the GTC

treatments

To the applications

B

Bathing utensils

We are happy to lend you a bathrobe and bath towels. We also offer a selection of fashionable bathing accessories for sale in the showcase at the SPA reception.

Payment

You are welcome to pay your hotel bill on departure with your EC card or in cash. Please, if possible, no credit cards.

Flowers

The reception team will be happy to take care of your special requests or the right bouquet for any occasion.

D

Day SPA

We would be delighted if you would like to visit us as a Day-SPA day guest and ask for your understanding in advance that places are limited.

To the Day SPA offer

F

Bicycle rental

At the reception you can rent two Cannondale e-trekking bikes (one ladies & one men's bike), four Centurion Backfire e-mountain bikes (provider GREENSTROM) or up to two mountain bikes for a fee. Please reserve in good time, at the latest one day in advance - thank you very much!

Nudist textile free

Nudism in the sense of bathing and moving around with a naked body does not exist in our house and is not desired. Clothing must be worn in all areas (with the exception of the sauna area, of course).

Fitness

In the first basement you will find the fitness room, open daily 07:00 - 22:00. Use at your own risk of injury, of course.

Breakfast

Our varied breakfast buffet is available from 08:00 to 11:30 in the Light Wing. (If you would prefer to arrive earlier, please contact reception well in advance).

G

Vouchers

If you would like to redeem a voucher, please present it to us upon arrival. The voucher will then be charged to your room bill. All of our vouchers are multi-purpose vouchers. They can therefore be redeemed for any of our services; the value of the voucher will be deducted from your bill.

To the voucher shop

H

Half board / 4-course evening menu

If you have booked half board, we will automatically reserve a table for you. In this case, please take a seat in the restaurant between 18:00 and 19:30 (kitchen closing time).

Liability

Use all areas at your own risk. Wet floors and stairs can be slippery. Please note that we are not liable for personal injury or damage to property. This exclusion of liability expressly applies to all areas, including the sunbathing lawn, body treatments, massages, cosmetic treatments, sauna, steam bath, infusions and the use of the showers, swimming pools and whirlpools.

Pets, Dog, Dogs

Out of consideration for allergy sufferers, pets are not allowed in the hotel; we kindly ask for your understanding! (PS: We have a wonderful dog ourselves in the owner's family).

Weddings, celebrations

Wellness is our top priority and therefore we do not host weddings, parties, large meetings or other events.

I

Internet access

Use of the internet access is of course free of charge - register via the "German Hotspot" network when you are our guest. Check the box for the terms of use and off you go.

J

Stag or hen party (JGA)

A JGA is supposed to be a very special day on which the bachelor or bachelorette is bid farewell. We receive requests along these lines again and again and - please believe us - it really makes no sense to celebrate such a day with us. If only for the reason that in the evening the essential thing, namely celebrating, is not possible in the form it should be. You want to sit together until late into the night, socialise, talk ... and when the hotel bar closes at 1:00 a.m. at the latest, it goes on in one of the booked rooms and this then influences other guests in the neighbouring rooms. So this does not work.

We politely ask that you refrain from JGA requests and ask for your understanding that we will also decline requests with "quiet" planning.

K

Children & Babies

We are a refuge and oasis of calm with plenty of space to recharge. Therefore, we kindly ask for your understanding that a stay is only possible from the age of 16.

L

E-charging station / filling station for your electric car

We have our own e-charging station with charging current. We charge €15 for one charging session.

Food intolerance / allergy

We work fresh in the kitchen and without additives. We will gladly try to take your gluten or lactose intolerance into consideration. Please inform us before your arrival so that we can plan accordingly. We cannot exclude the possibility of allergens being transferred from one dish to another and therefore cannot guarantee the presence of allergens.

Lying down

We ask that you do not reserve any loungers in the wellness area by placing towels on them.

Packed lunch

For an excursion or your journey home, we will be happy to put together a tasty packed lunch for a small fee. Please order this in good time at our reception.

M

Minibar

In the minibar you will find a bottle of mineral water for your stay - free of charge. We also have a wide selection of drinks, snacks and sweets in the vending machine on the first floor above reception.

Mountain bike

Rental 19 € per day, please book your bike at least one day in advance.

N

Incidental consumption

Drinks, other consumption and beauty treatments can be conveniently booked on your room bill using your consumption card. Please always give the entire booklet to our staff.

O

Opening hours

Breakfast

Lunch & afternoon (snack menu, cake, ice cream)

Vesperkarte

Dinner as part of the booked half board

Dinner à la carte menu

Menu

Breakfast buffet

Reception hours

Opening hours of the premises

Opening hours of the terrace

Opening hours of the wellness area

P

Car parking, parking spaces

Around our hotel there are free parking spaces available in sufficient number. For loading and unloading you are welcome to stop directly in front of the hotel entrance. Please note that we are not liable for damages and theft.

R

Smoking

Smoking is not permitted in the entire hotel (NRW state law). Violation may trigger a fire alarm.
Tampering with the fire alarm in the room will immediately trigger an alarm. Significant costs may be incurred in the event of non-compliance with the smoking ban.

Travel Cancellation Insurance | Travel Protection | Travel Insurance

We are keen to recommend that you take out travel cancellation insurance. No one can foresee what will happen until you arrive. An illness could occur at any time or something completely unforeseen could happen. To ensure that you are compensated for possible financial losses in the event of cancellation or interruption of your holiday due to illness, we recommend the products of our partner ERGO Reiseversicherung AG.

ERGO travel cover

Umbrella

We will gladly lend you an umbrella free of charge. These are available for you at Antons.

Restaurants

Reception

We are there for you from 08:00 - 22:00! Phone: 150

S

SauerlandCard

We will be happy to issue you the SauerlandCard free of charge at reception. With it, you can travel free of charge by bus or train - all over the region in Hochsauerland and the district of Soest. And you benefit from the attractive discounts at many excursion destinations.

New Year's Eve

We have special arrangements for New Year's Eve.

New Year's Eve offers

SPA area

Warm purism determines the architecture of the spa area, here you will experience relaxation and well-being in the column bath. To access the SPA area, simply use the hotel lift in the light wing. The swimming pool measures 12 x 5 m and has a pleasant water temperature of 29° C. Sauna towels are available free of charge at the SPA reception. In the bathrobe bistro you can get refreshing drinks, coffee, snacks and ice cream! Just take a look at the menu and order. Tea, turkey water and apples are available free of charge. Please note that you cannot bring your own food and drinks with you.

Sport

Tennis, golf, horse riding, climbing, mountain biking, cross-country skiing, alpine skiing and many more sporting activities offer holidays in the Sauerland at any time of year. The staff at the reception are happy to provide information. At the DIEDRICH Wellnesshotel & SPA there is a fitness room and bicycles for hire, as well as guided hikes, aqua gymnastics and various courses such as yoga.

Cancellation

Cancellation conditions

T

Appointments / scheduling of treatments

To the applications

Textile-free / naturist

Nudism in the sense of bathing and moving around with a naked body does not exist in our house and is not desired. Clothing must be worn in all areas (with the exception of the sauna area, of course).

Table reservation

To the table reservation

U

Transfer

After you have made your reservation, we will hold the booked room category available for you for the booked travel period and at the conditions booked on the day. If you wish to change the travel period (rebooking), the existing reservation must be properly cancelled within the accepted cancellation conditions and a new reservation made.

Cancellation conditions

W

Hiking

Our hiking routes take you through the unique nature of the Hochsauerland. We have a selection of maps available at the reception for your excursion and will be happy to advise you on your individual wishes. Hikes, excursions etc. organised by the hotel are announced in good time on notice boards at the hotel reception.

More hiking info

Y

Yoga weekend, open yoga classes

There are yoga retreats several times a year and weekly open yoga classes.

To the yoga

Z

Payment options

You can pay your hotel bill by EC card or cash on departure. Please, if possible, no credit cards.

Room cleaning

Your room will be cleaned daily between 08:30 - 14:00. Please note that there is no room cleaning if the "Do not disturb" sign is on the door.

Room service

We do not offer room service.

To the offers