Information from A to Z

Are you missing any information? We appreciate an email to mail@hotel-diedrich.de. Please also have a look at our FAQ.

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Foyer hallway near the reception of the Hotel Diedrich with a view of the great hall

A

Directions

Directions

Evening menu / dinner

See below under "Half board / 4-course evening menu".

Arrival / Check-In

Check-in time between 15:00 and 21:00.

Please let us know what time you expect to arrive on the day of arrival and whether we may schedule treatments in the SPA for you on the day of arrival. If you would like to redeem a voucher, please present it to us directly during check-in. Your room is ready for occupancy from 15:00. You are welcome to arrive earlier, from 12:30 pm, and use the SPA area - the SPA changing rooms offer enough storage space for changing. In this case, you will receive your wellness bag, which would otherwise be waiting for you in your room, upon arrival. Until your room is ready for occupancy, you can either store your luggage in the car or we will gladly take care of it for you. Around our hotel there are free parking spaces available in sufficient numbers. For loading and unloading, you are welcome to stop directly in front of the hotel entrance.

Departure / Check-Out

On the day of departure we ask you to vacate the room by 11:00 am. You have the possibility to book a SPA-Late-Check-Out for an extra charge and to use the SPA area also on the day of departure. Changing rooms and lockers are of course available in the SPA area and offer sufficient storage space. Subject to availability, you can even book a room late check-out until 21:00.

General Terms and Conditions (GTC)

To the GTC

Applications

To the applications


B

Bathing utensils

We are happy to lend you a bathrobe and bath towels. We also offer a selection of fashionable bathing accessories for sale in the showcase at the SPA reception.

Accessibility

We have been paying attention to accessibility in our structural planning for many years. Due to our hillside location and the many years in which our house has slowly grown, a very few rooms are not accessible barrier-free. The main entrance is not barrier-free, but you can reach the reception on the left side of the main entrance via the side entrance and a barrier-free elevator. From here you can reach all our guest rooms, among which there are also barrier-free rooms. There is barrier-free access to the SPA bistro, the treatment rooms, the indoor pool and the sauna area - but not to the fitness and course level or the "Timeless" relaxation area. The entrance to the indoor pool consists of tiled steps and a handrail. The outdoor pool is also barrier-free, but has a vertical ladder entrance integrated into the outer wall. All restaurant areas and the terrace are barrier-free, with the exception of the "Antons" restaurant.

Payment

You are welcome to pay your hotel bill on departure with your EC card or in cash. Please, if possible, no credit cards.

Flowers

The reception team will be happy to take care of your special requests or the right bouquet for any occasion.


D

Dart

You will find a dart machine in our recreation room (1st basement). If the dart machine should be switched off, you will find the button to switch it on at the side.

Day SPA

We would be pleased if you would like to visit us as a Day-SPA day guest and we ask for your understanding in advance that places are limited.

To the Day SPA offer


F

Bicycle rental

At the reception you can rent two Cannondale e-trekking bikes (one ladies & one men's bike), four Centurion Backfire e-mountain bikes (provider GREENSTROM) or up to two mountain bikes for a fee. Please reserve in time, at the latest one day before - thank you very much!

Nudist textile free

Nudism in the sense of bathing and moving around with a naked body does not exist in our house and is not desired. In all areas (of course with the exception of the sauna area) clothing is to be worn.

Fitness

In the third basement you will find the fitness room, open daily 07:00 - 22:00. The use is of course at your own risk of injury.

Recreation room

In the first basement, at the level of our SPA bistro, you will find our newly furnished recreation room. Here you can play table tennis, darts and table football free of charge. Corresponding accessories are ready in the room.

Breakfast

Our varied breakfast buffet is available from 08:00 to 11:30 in the light wing. (Would you prefer to arrive earlier? Please let the reception know well in advance).


G

Parlor games

In our fireplace room you will find some board games for free use. Please put them back on the appropriate shelf after use.

Vouchers

If you would like to redeem a voucher, please present it to us upon arrival. The voucher will then be charged against your room bill. Our vouchers are without exception multi-purpose vouchers. They can be redeemed for any of our services; the value of the voucher will be deducted from your bill.

To the voucher store


H

Half board / 4-course evening menu

If you have booked half board, we will automatically reserve a table for you. In this case, please take a seat in the restaurant between 18:00 and 19:30 (kitchen closing time).

Liability

Use of all areas is at your own risk. Due to wetness, floor coverings and stairs can be slippery. Please note that we are generally not liable for personal injury and property damage. This disclaimer expressly applies to all areas, including the sunbathing lawn, body treatments, massages, cosmetic applications, sauna, steam bath, infusions and the use of the showers, swimming pools and whirlpools.

Pets, Dog, Dogs

Out of consideration for allergy sufferers, pets are not allowed in the hotel; we kindly ask for your understanding! (PS: We have a wonderful dog ourselves in the owner family).

Weddings, celebrations

Wellness is our top priority and that is why we do not host weddings, parties, large meetings or other events.


I

Internet access

The use of the Internet access is of course free of charge - register via the network "German Hotspot" when you are our guest. Check the box for the terms of use and off you go.


J

Bachelor party or bachelorette party (JGA)

A JGA should be a very special day, where the bachelor or bachelorette is said goodbye. We receive requests in this direction again and again and it makes - please believe us - really no sense to celebrate such a day with us. If only because in the evening the essential, namely the celebration, is not possible in the offered form. You want to sit together until deep into the night, socialize, talk ... and when the hotel bar is closed from 1:00 at the latest, it continues in one of the booked rooms and this then influences other guests in the neighboring rooms. So this does not work.

We politely ask that you refrain from JGA requests and ask for your understanding that we will also decline requests with "quiet" planning.


K

Kicker

In our recreation room (1st basement) there is a foosball table ready for a game of soccer. You will find the corresponding balls directly at the table.

Kids & Babies/Babies

We are a refuge and oasis of peace with plenty of space to recharge. Therefore, we kindly ask for your understanding that a stay is only possible from the age of 16.


L

E-charging station / filling station for your electric car

We have our own e-charging station with charging current (max . 22 kW). We charge a flat rate per charging process.

Food intolerance / allergy

We work in the kitchen fresh and without additives. We will gladly try to take your gluten or lactose intolerance into consideration. Please inform us before arrival so that we can plan accordingly. We can not exclude a transfer of allergens from dish to dish and therefore can not guarantee for contained allergens.

Lying

We ask that you do not reserve any loungers in the wellness area by placing towels on them.

Packed lunch

For an excursion or your journey home, we will be happy to put together a tasty packed lunch for a small fee. Please order it in time at our reception.


M

Minibar

In the minibar you will find a bottle of mineral water for your stay - free of charge. In addition, we have a wide selection of drinks, snacks and sweets in the vending machine on the second floor above the reception.

Mountain bike

Rental 19 € per day, please book your bike at least one day in advance.


N

Incidental consumption

Drinks, other consumption and beauty treatments can be conveniently booked on the room bill using your consumption card. Please always give the entire booklet to our staff for this purpose.


O

Opening hours

Breakfast

read more

Lunch & afternoon (snack menu, cakes, ice cream)

read more

Dinner à la carte menu

read more

Dinner as part of the booked half board

Breakfast buffet

Reception hours

Opening hours of the premises

Terrace opening hours

Opening hours of the wellness area


P

Car parking, parking spaces

Around our hotel there are free parking spaces available in sufficient number. For loading and unloading you are welcome to stop directly in front of the hotel entrance. Please note that we are not liable for damages and theft.


R

Smoking

Smoking is not allowed in the entire hotel (NRW state law). Violation may trigger a fire alarm.
Tampering with the fire alarm in the room will immediately cause alarm. Significant costs may be incurred in the event of non-compliance with the smoking ban.

Travel Cancellation Insurance | Travel Protection | Travel Insurance

It is close to our heart to strongly recommend that you take out travel cancellation insurance. No one can foresee what will happen until your arrival. At any time, an illness could occur or something completely unforeseen could happen. In order for you to be reimbursed for possible financial losses in the event of cancellation or interruption of your vacation due to illness, we recommend the products of our partner ERGO Reiseversicherung AG.

ERGO Travel Protection

Umbrella

We will gladly lend you an umbrella free of charge. These are ready for you at the Antons.

Restaurants

Reception

We are here for you from 08:00 - 22:00! Phone: 150


S

SauerlandCard

We will be happy to issue you the SauerlandCard free of charge at the reception. With it you can travel free of charge by bus or train - crisscrossing the entire region in the Hochsauerland and the district of Soest. And you benefit from the attractive discounts on many excursions.

New Year's Eve

For New Year's Eve we have special arrangements.

New Year's Eve offers

SPA area

Warm purism determines the architecture of the spa area, here you will experience relaxation and well-being in the column bath. To get to the SPA area, you simply use the hotel lift in the light wing. The swimming pool measures 12 x 5 m and has a pleasant water temperature of 29° C. Sauna towels are available free of charge at the SPA reception. In the bathrobe bistro you can get refreshing drinks, coffee, snacks and ice cream! Just take a look at the menu and order. Tea, struth water and apples are available free of charge. Please note that of course you cannot bring your own food and drinks.

Sports

Tennis, golf, horseback riding, climbing, mountain biking, cross-country skiing, alpine skiing and many more sports activities offer vacation in Sauerland at any time of the year. The staff at the reception will be happy to provide information. At the DIEDRICH Wellnesshotel & SPA there is a fitness room and bicycles for rent, as well as guided hikes, aqua gymnastics and various courses such as yoga.

Cancellation

Cancellation conditions


T

Appointments / scheduling applications

To the applications

Textile free / nudist

Nudism in the sense of bathing and moving around with a naked body does not exist in our house and is not desired. In all areas (of course with the exception of the sauna area) clothing is to be worn.

Table reservation

To the table reservation

Table tennis

In our recreation room (1st basement) you have the possibility to play table tennis. Bats and balls are ready on site.


U

Transfer

After the reservation has been made, we will hold the booked room category for you for the booked travel period and at the conditions booked on the day. If you wish to change the travel period (rebooking), the existing reservation must be properly canceled within the accepted cancellation conditions and a new reservation must be made.

Cancellation conditions


W

Hiking

Our hiking routes lead you through the unique nature of the Hochsauerland. For your excursion, we have a selection of maps available at the reception and will be happy to advise you on your individual wishes. Hikes, excursions etc. organized by the hotel are announced in good time on notice boards at the hotel reception.

More hiking info


Y

Yoga weekend, open yoga classes

Yoga retreats and weekly open yoga classes are held several times a year.

To yoga


Z

Payment options

You can pay your hotel bill on departure with EC card or cash. Please, if possible, no credit cards.

Room cleaning

Your room will be cleaned daily between 08:30 - 14:00. Please note that no room cleaning will be done if the sign "Do not disturb" is on the door.

Room service

We do not offer room service.

To the offers