House rules

Hotel DIEDRICH OHG
Nuhnestraße 2
59969 Hallenberg
Authorized representatives of the Managing Director: Mr. Benjamin DIEDRICH, Mr. Leander DIEDRICH
Registry: Arnsberg, Registration number: HRA 8042
Jurisdiction: 59964 Medebach
VAT ID No. DE309546985
Imprint: hotel-diedrich.de/imprint

Introduction

At DIEDRICH Wellnesshotel & Spa, we value a calm and considerate atmosphere. The following guidelines are intended to help you orient yourself in our house and ensure that all guests can enjoy their time with us undisturbed.

1. Adults Only from 16 years old

Our house is a hotel for adults. We cannot accommodate guests under 16 years of age.

2. Pet-free house

Out of consideration for allergy sufferers and for a quiet atmosphere, we deliberately do not allow pets throughout the entire hotel building.

3. Escape routes and behavior in case of fire

Stairs, hallways and emergency exits must be kept clear at all times. Luggage and personal belongings must not be left there. In the event of a fire, please leave the building via the nearest marked escape route and not via the elevator. If the escape routes are inaccessible, please remain in your room, close the door (without locking it) and make yourself visible from the open window.

4th night rest from 22:00 to 8:00 a.m.

During this period, we kindly request that special consideration be given to the hallways, rooms, and all public areas. Loud conversations, music, or persistent noise that could disturb other guests during their nighttime rest are not permitted during this time.

5. Clothing in the house

In the restaurant and at the bar, swimwear is not required. In the evening, please wear long trousers, a skirt or a dress; short shorts are not permitted. Please wear a swimsuit or swimwear throughout the spa area. The use of textiles is strictly prohibited in our saunas.

6. Quietness and privacy in the spa

Throughout the spa area, we ask for quiet conversations and for silent mobile devices without phone calls. Photography and filming of other guests is not permitted. The use of drones is prohibited throughout the hotel grounds.

7. Lie on the pool and in the relaxation area

Beds are not bookable. If you leave your bed for an extended period of time, please make it available again for other guests.

8. Own food and drinks

In the public areas of our house - especially the spa, restaurant, bar and lobby - we ask that you refrain from consuming your own food and drinks brought in from home.

9. Smoking and e-cigarettes

The entire hotel building, including all rooms and balconies, is smoke-free; this also applies to e-cigarettes, vaporizers and similar devices. Smoking is permitted only in the designated outdoor areas.

10. Fire safety

Open flames, candles, incense sticks and brought-in heating or cooking appliances are not permitted in the entire hotel building for fire safety reasons. Charging batteries for e-bikes or pedelecs is not permitted in the guest rooms; we are happy to provide you with suitable charging options outside the hotel building at the reception.

11th visit and overnight stay of the third

Guests who are not included in your booking must inform the reception before checking in to your room. Any third-party overnight stays in your room are only possible with the express consent of the hotel.

12. Valuable items

You are responsible for the safe storage of your valuables during your stay. Our liability is governed by the legal provisions (§§ 701 ff. BGB).

13. Care in handling the room and inventory

We ask you to treat your room and the hotel's inventory with care. Damage or contamination that exceeds normal use is the responsibility of the perpetrator and must be immediately rectified. We report any crimes, especially theft and damage to property.

14. Together in the House

Respectful interactions between our guests and all employees are the foundation for ensuring that everyone feels comfortable with us. We kindly request that you follow the instructions of our team regarding safety, house rules, and smooth hotel operations.

15th episodes for violations

In the event of a sustained disruption to hotel operations or that of other guests, or in the event of a breach of these house rules or of justified instructions from our staff, we reserve the right to terminate the accommodation contract with immediate effect for important reasons. Our claim for the agreed remuneration remains unaffected in this case. Further claims for damages remain unaffected. Our General Terms and Conditions apply, in particular Clause 5.6.

Status: 23.05.2026